Terms & Conditions
Effective Date: 05-06-2026
Welcome to the Pinar & Wagner Dental Office website. These Terms & Conditions ("Terms") govern your use of our website (https://www.pinarwagner.com) and our SMS messaging program. By accessing our website, providing your phone number, or opting in to text messages from us, you agree to be bound by these Terms.
1. Use of Our Website
You agree to use our website for lawful purposes only. You may not use our website in any way that:Violates any applicable law or regulationInfringes on the rights of othersTransmits harmful code, viruses, or malicious contentAttempts to gain unauthorized access to our systemsInterferes with or disrupts the website's operation
2. No Medical or Dental Advice
The information provided on our website is for general informational purposes only and is not intended as a substitute for professional dental or medical advice, diagnosis, or treatment. Always consult a licensed dental or medical professional regarding any health concerns. Reading information on this website does not create a doctor-patient relationship between you and Pinar & Wagner Dental.In a dental or medical emergency, call 911 or go to your nearest emergency room.
3. Appointment Requests
Submitting an appointment request through our website or via text message does not guarantee an appointment. All appointment requests are subject to confirmation by our office. We will contact you to confirm or schedule your appointment.
4. SMS Messaging Program
By providing your phone number and opting in to text messages from Pinar & Wagner Dental, you agree to receive SMS communications under the following terms.
4.1 Program Description
Pinar & Wagner Dental operates an SMS messaging program to communicate with our patients about their care and our practice.
4.2 Types of Messages
You may receive the following types of text messages from us:Appointment reminders, confirmations, and rescheduling notificationsRecall and recare messages (e.g., reminders that you are due for a cleaning or exam)Treatment follow-up messagesBilling, insurance, and account-related notificationsMarketing messages, promotions, and special offersGeneral two-way communication with our office
4.3 Message Frequency
Message frequency varies based on your appointments, account activity, and our communications with you. You should not expect a fixed number of messages per week or month.
4.4 Message and Data Rates
Msg & data rates may apply. Standard message and data rates from your mobile carrier may apply to each message sent or received. Pinar & Wagner Dental is not responsible for any charges from your wireless carrier.
4.5 Consent
By providing your phone number, you consent to receive SMS text messages from Pinar & Wagner Dental for appointment reminders, marketing messages, and general two-way communication. Consent is not a condition of receiving dental care from us.
4.6 Opt-Out Instructions
You can opt out of our SMS messaging program at any time. Simply reply STOP to any text message you receive from us, and you will no longer receive SMS messages from Pinar & Wagner Dental. You may receive a final confirmation message acknowledging your opt-out.
4.7 Help / Support
For help or support with our SMS program, reply HELP to any of our text messages, or contact us directly at (310) 659-1000 or hello@pinarwagner.com.
4.8 Supported Carriers
Our SMS program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
5. Intellectual Property
All content on our website — including text, graphics, logos, photographs, images, videos, and design — is the property of Pinar & Wagner Dental or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content from our website for commercial purposes without our prior written consent.6. Patient Photos and TestimonialsAny patient photos, before-and-after images, or testimonials displayed on our website have been shared with the patient's written consent. These images and testimonials are not intended as a guarantee of treatment outcomes. Individual results may vary.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or accuracy of any third-party websites and do not endorse them.
8. Disclaimer of Warranties
Our website and SMS program are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, Pinar & Wagner Dental, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:Your use of, or inability to use, our website or SMS programAny errors, omissions, or inaccuracies on our websiteUnauthorized access to or alteration of your dataDelays or failures in SMS message deliveryThis limitation does not affect any rights you may have under applicable law that cannot be waived.
10. Indemnification
You agree to indemnify and hold harmless Pinar & Wagner Dental and its employees from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of our website or SMS program.
11. Privacy
Your use of our website and SMS program is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://www.pinarwagner.com/privacy-policy to understand how we collect, use, and protect your information. We do not share your phone number or SMS opt-in information with third parties for marketing purposes.
12. Accessibility
We are committed to providing a website that is accessible to all users. If you have difficulty using or accessing any part of our website, please contact us so we can assist you.
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with a new effective date. Your continued use of our website or SMS program after any changes constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
16. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Phone: (310) 659-1000
Email: hello@pinarwagner.com
Address: 8733 Beverly Blvd, Ste 202, West Hollywood, CA 90048