Frequently Asked Questions (FAQ)
Where are you located?
Our office is located at 8733 Beverly Blvd, Ste 202, West Hollywood, CA 90048.
What are your hours?
We’re open Monday through Friday from 8:00 AM to 5:00 PM. We are closed on weekends.
Do you accept my insurance?
We accept all PPO dental insurance plans, even though we are not in-network. Our team will file your claims as a courtesy and help you understand your out-of-network benefits. Many of our patients receive similar coverage as in-network providers.
Do I need insurance to be a patient?
Not at all. About half of our patients don’t have dental insurance. We’re happy to walk you through options and provide clear cost estimates before any treatment.
How do I book an appointment?
You can request an appointment through our website, by calling us at (310) 659-1000, or emailing hello@pinarwagner.com. Our team will follow up to confirm your visit.
What should I expect at my first visit?
Your first visit will include a comprehensive exam, any necessary X-rays, and time to discuss your goals and concerns. We’ll create a treatment plan personalized to your needs.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, Apple Pay, cash, and personal checks.
Is your office accessible?
Yes. Our office and building are fully ADA-compliant, including elevator access and wheelchair-friendly spaces.
What COVID or health precautions are still in place?
Our team wears medical-grade masks and maintains strict sterilization practices. Patients are asked to use hand sanitizer upon arrival and wear a mask in the waiting area. Treatment areas are spaced with barriers, and private rooms are available.
Can I wait in my car instead of the lobby?
Absolutely. If you prefer, we’ll text you when it’s your time to come in.
What technology do you use?
Our practice uses the highest industry standard technology in all seven treatment bays. We also have private rooms for added privacy and comfort.
Can I use my phone during treatment?
We ask that you refrain from using your phone during procedures—even for texting—to ensure your safety and help us focus on providing the best care.
What if I have dental anxiety?
You’re not alone. We offer IV sedation and a calming, judgment-free environment to help make your visit as comfortable as possible.
What services do you offer?
We provide general, cosmetic, and restorative dentistry including cleanings, exams, Invisalign, veneers, implants, TMJ treatment, and more. Check out “Your Smile Menu” for full details.
Still have questions? Reach out to us at (310) 659-1000 or email hello@pinarwagner.com. We’re here to help!